FAQs
1. What is Ajwa Creates known for?
Ajwa Creates specializes in premium, beautifully curated gift hampers and personalized gift boxes for all occasions. Our focus is on elegant presentation, quality products, and a memorable gifting experience.
2. Do you offer customization on gift hampers?
Yes, we offer customization options on many of our gift hampers. You can request specific items, personalized messages, or themed packaging depending on the occasion.
3. How long does delivery take?
Delivery times depend on your location and the type of order. Standard orders are usually delivered within a few business days. For urgent requests, we recommend contacting us before placing the order.
4. Do you offer same-day delivery?
Same-day delivery may be available for selected locations and products. Please contact our support team to confirm availability before placing your order.
5. Can I include a personalized message with my order?
Absolutely. You can add a personalized message during checkout, and we will include it beautifully printed inside the gift box.
6. What occasions do you cater to?
Ajwa Creates designs gift hampers for birthdays, weddings, anniversaries, baby showers, corporate events, Ramadan, Eid, and many other special occasions.
7. Do you provide corporate or bulk gifting?
Yes, we offer corporate gifting solutions and bulk order discounts. Please contact us directly for custom quotes and branding options.
8. What if I receive a damaged or incorrect item?
Customer satisfaction is very important to us. If you receive a damaged or incorrect item, please contact us within 24 hours with clear photos, and our team will resolve the issue promptly.
9. How can I track my order?
Once your order has been dispatched, you will receive tracking details via email or message so you can monitor your delivery status.
10. How can I contact Ajwa Creates?
You can contact us through our website contact form, social media pages, or WhatsApp for quick assistance. Our support team is always happy to help.